Medical Biller/Collector

If you like rapid growth and working with enthusiastic team members to improve patient’s quality of life, you’ll enjoy your career with us!

Position Summary:

As the Medical Biller/collector, you will be responsible for assisting and maintaining an optimal and consistent cash flow by billing, tracking and collecting revenues owed to the company. You will ensure a consistent and accurate stream of financial data by working with pre-authorization and/or insurance verifications, data entry using clinics billing software, transmission of claims, overseeing claim movement through the clinics designated clearinghouse along with working aging reports to ensure timely collections. This position will require familiarity with medical and rehab coding/billing.

About Active Health Clinics:

Active Health Clinics has been proudly providing care to the Fort Dodge community for the past 12 years.

Our Mission

Providing our patients the opportunity to live free from pain and restriction without the use of drugs or surgery

Performance Objectives:

• Ensure timely entry and follow up of accurate patient data into computer system
• Input insurance payments and handle all communication with insurance companies
• Generate weekly/monthly reports and statements
• Work directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
• Use coded data to produce and submit claims to insurance companies
• Communicate claim disputes and patient medical referrals from the provider
• Ensure all patients remain informed on their outstanding debts and deadlines
• Answer any and all patient billing questions
• Adhere to laws and best practices in regard to dealing with patients and data
• Conducting insurance verification, reimbursement inquires, and preauthorization calls
• Handle records requests to substantiate billings

Capabilities/Key Competencies:

• Multitask in a fast-paced environment
• Exceptional interpersonal skills to quickly and effectively connect with patients and staff over the phone and in person
• Entrepreneurially oriented, driven to succeed and a commitment to achieve results
• Self-starter who can work independently and as a team within existing processes or operate effectively with ambiguity
• Ability to overcome objections with confidence
• Ability to type a minimum of 30 words per minute with 95% accuracy required
• Coordinate and balance needs of the patient and the clinic
• Strong oral and written communication skills
• High degree of attention to detail
• Experience in use of Microsoft products, specifically Word and Excel required
• Team orientation and strong collaborator
• Present self in a professional and positive manner in attitude and appearance at all times
• Ability to maximize and apply internal systems, processes, and platforms
• Understand, align, and communicate our mission, vision, and values
• Desire to define and take massive action to accomplish personal, professional and financial goals
• Understanding of CPT coding and ICD10 coding

Education & Experience:

• High School diploma required
• 2 plus years of experience with insurance and patient billing required
• Medical Billing & Coding – trained by the AAPC, preferred
• Certified Professional Coders (CPC), preferred
• Experience in a multi-physician practice, preferred

Physical Requirements:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally lift and/or move up to 10-15 pounds. Occasional travel to local meetings and training may be required.

Commitment To Diversity:

Active Health Clinics is an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, (Active Health Clinics) recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business, we hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Location:

Fort Dodge, IA

Benefits:

• Paid time off
• FREE gym membership
• FREE chiropractic adjustments
• Bonus structure

Salary Range:

$14-$17

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

If you have a passion for health, a drive to see people live the life they deserve, and a talent for sales please submit your resume to frontoffice@activehealthchiro.com or visit our website careers page at theactivehealthclinics.com!

Front Desk

If you like rapid growth and working with enthusiastic team members to improve patient’s quality of life, you’ll enjoy your career with us!

Position Summary:

As the Front Desk/Receptionist, you will be responsible for supporting the effective operation of the clinic and the acquisition and retention of patients by communicating with all potential
patients who contact the clinic. In this role, you will be highly patient facing and require a high level of organization and multitasking. You will be welcoming patients into the office, collecting payments, filing paperwork and creating a remarkable experience. As the Front
Desk/Receptionist, you will be the first point of contact for many patients entering the building so it is expected that you present yourself in a professional manner that positively represents our clinic.

About Active Health Clinics:

Active Health Clinics has been proudly providing care to the Fort Dodge community for the past 12 years.

Our mission: Providing our patients the opportunity to live free from pain and restriction without the use of drugs or surgery.

Performance Objectives:

• Schedule new patients as well as follow up appointments
• Prepare waiting room and facilities for patient arrival and end of day to set the next day up for success.
• Greet and manage new patient intake which includes creating a comfortable environment, check-in, paperwork completion and verification, collecting all payment and scanning and updating patient information (insurance, ID, etc.)
• Ensure all patients are appropriately processed at the end of treatment
• Maintain charts in an orderly fashion and ensure accuracy.
• Answer incoming calls and make cold calls while taking notes or messages
• Educate the patient on the services provided in the clinic
• Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic and helpful attitude

Capabilities/Key Competencies:

• Multitask in a fast-paced environment
• Exceptional interpersonal skills to quickly and effectively connect with patients and staff
• Entrepreneurially oriented, driven to succeed and a commitment to achieve results
• Self-starter who can work independently and as a team within existing processes or operate effectively with ambiguity
• Ability to overcome objections with confidence
• Coordinate and balance needs of the patient and the clinic
• Strong oral and written communication skills
• Plan, organize, prioritize and streamline skills
• Team orientation and strong collaborator
• Present self in a professional and positive manner in attitude and appearance at all times
• Ability to maximize and apply internal systems, processes, and platforms
• Understand, align with and communicate the clinics mission, vision, and values
• Desire to define and take massive action to accomplish your own personal, professional and financial goals

Education & Experience:

• High School diploma required
• 2-3 years’ work experience in reception, sales, customer service or related field preferred
• Experience in a multi-physician practice preferred

Physical Requirements:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may occasionally lift and/or move up to 10-15 pounds. Occasional travel to local meetings and training may be required.

Commitment To Diversity:

Active Health Clinics is an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Active Health Clinics recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business, we hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Location:

Fort Dodge, IA

Benefits:

• Paid time off
• FREE gym membership
• FREE chiropractic adjustments
• Bonus structure

Salary Range:

$14-$17

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

If you have a passion for health, a drive to see people live the life they deserve, and a talent for sales please submit your resume to frontoffice@activehealthchiro.com or visit our website careers page at theactivehealthclinics.com!